Contact with SpyderSport

[summerinmaine]

Has anyone been in eMail contact with SpyderSport lately?

I sent an inquiry via their website over a week ago, asking for some advice in the set-up on one of their RSC kits on my Spyder frame. As yet, just silence. Is this typical? Or should I do a follow-up to see if they in fact received my earlier communique?

[niallf]

This is an awkward suggestion, given your location, but a call to Andy or Sean may be more productive.
This should be a picture of the factory.
Their much more set up for bending and welding metal than answering technical questions via email, in my experience.
It's also possible they have closed for a couple of weeks in the summer, this isn't unusual for some engineering/building companies in the UK (stop fortnight).

Niall

[summerinmaine]

This is an awkward suggestion, given your location, but a call to Andy or Sean may be more productive.
This should be a picture of the factory.
Their much more set up for bending and welding metal than answering technical questions via email, in my experience.
It's also possible they have closed for a couple of weeks in the summer, this isn't unusual for some engineering/building companies in the UK (stop fortnight).

Niall

Thanks for the info and the image Niall. I'm usually up early and so I overlap a normal UK work day by a few hours (unless they've dropped round to the local for a pint). I'll copy my eMail to Sean, as the first went to Andy, then wait a bit before I make a call.

You wouldn't happen to know their Skype user ID offhand, would you?

[CBUEB1771]

Has anyone been in eMail contact with SpyderSport lately?

This has been covered several times. Spyder does not respond to emails very quickly but telephonic enquires work nicely.

[summerinmaine]

Has anyone been in eMail contact with SpyderSport lately?

This has been covered several times. Spyder does not respond to emails very quickly but telephonic enquires work nicely.

Thanks.

[billwill]

If you put a bit of money in your Skype account, you can of course use Skype to make a low cost inter continental call to an ordinary phone.

[summerinmaine]

If you put a bit of money in your Skype account, you can of course use Skype to make a low cost inter continental call to an ordinary phone.

Thanks Bill. I already do just that. I was being a bit facetious inquiring about Spyder's Skype user ID.