Susan Miller

PostPost by: bill griffiths » Thu Oct 15, 2015 10:58 am

I am having difficulty in contacting Mick Miller Classic Lotus. The phone is never answered and email ignored.
Does anyone know whether Susan is OK?
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PostPost by: pharriso » Thu Oct 15, 2015 11:10 am

Just sent a PM to "Wizz" aka Sue's Daughter.. will update with any reply.
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PostPost by: ericbushby » Thu Oct 15, 2015 11:26 am

I ordered parts from Susan by phone on Monday as usual.
She is busy like any of us and you just have to catch her in.
I believe the Shop is closed on Fridays.
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PostPost by: Grizzly » Thu Oct 15, 2015 12:18 pm

I spoke to her three or four times over the last couple of weeks. I think as above she's just busy, it often takes two or three attempts to get through, you just have to catch her at the right time.
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PostPost by: AussieJohn » Thu Oct 15, 2015 1:04 pm

Ordered some bits last week, received the next day, great service from a lovely lady.
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PostPost by: 661 » Thu Oct 15, 2015 2:12 pm

Good parts come to those who wait..................................
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PostPost by: el-saturn » Thu Oct 15, 2015 4:03 pm

......................in german they say: patience brings roses! - i recently got some bits and knew she isn't into the 24h expedited bs which none of us want to help financing! almost alpine sandy 36 4982 se
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PostPost by: Wizz » Thu Oct 15, 2015 4:35 pm

Hi,

Phil, Eric and Grizzly hit the nail on the head - unfortunately my Mum hasn't worked out how to clone herself yet so sometimes she just can't get to the phone if she has customers in the shop or is rushing to get orders out by FedEx or to the post office (and, of course, for the latter she then has to actually go to the post office!).

She tends to deal with emails once a day, although sometimes if there's any computery problems it may be a a day or two - I'm the tech member of the family and if i'm not here to deal with IT problems then there may be a short delay.

Thank you for the kind words of everyone. My mother still works harder than anyone I know and, as Eric rightly points out, she did try to implement a policy of closing the shop on a Friday so she got a day off once a week. Alas, that hasn't proved that successful and it tends to be another long normal day! Incidentally, she will not be available from tomorrow until Tuesday of next week (20th October) as she's being packed off for a holiday (albeit the briefest of ones), on the grounds that she will only get a break if she leaves the premises! Thank you all for your patience and understanding.

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