Lotus Elan

MacGregor British

PostPost by: elancoupe » Sun Jul 25, 2010 11:30 pm

Has anyone had dealings with MacGregor British in Canada for parts? Comments regarding service and quality of parts would be much appreciated.
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PostPost by: rdssdi » Mon Jul 26, 2010 1:46 am

I tried to purchase some under hood insulation. I had a difficult time getting in touch with them and once I placed an order it was never shipped. I gave up. Very unresponsive.

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PostPost by: Alasdair » Mon Jul 26, 2010 12:26 pm

Not sure why one would go to MacGregor for Lotus parts, he is many interior fittings, rubbers etc., I would go to a dealer in the UK like PM whom I use and rely on for the correct items.

I tried MacGregor many years ago, not easy to deal with.

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PostPost by: RotoFlexible » Mon Jul 26, 2010 1:36 pm

He does have a good selection of seals for the Elan and knowledge of the cars. Pleasant and helpful on the phone, but it did take a bit of badgering to get him to ship the order, and some items (fortunately, not crucial ones) were not shipped. Most of what I received from him was good, but the window channel to windscreen frame seals were not quite right, and I've gone back to the originals.
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PostPost by: SamIAm » Mon Jul 26, 2010 11:13 pm

Quite a lot of negative stuff so I thought I might post something. We have had quite a lot of chatter about MacGregor in my Austin Healey group and found a bit of a problem with e-mail. He has always been good for me by telephone. I received his door and boot trim and found it excellent. It is not a big organization, when you phone you talk to Martin himself. I would recommend him for quality door seals.

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PostPost by: donselan » Tue Jul 27, 2010 12:47 pm

To balance out the comments, I have also had good experience with MacGregor. Good fitting boot seal and good service.

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PostPost by: elancoupe » Fri Sep 03, 2010 12:14 pm

Just to follow up on this, I had a good experience with MacGregor. Courteous phone calls, prompt delivery, and good products. :)
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