Lotus Elan

Routen Chaplin Insuranse.

PostPost by: greg40green » Fri Aug 21, 2020 5:51 pm

Routen Chaplin Insurance.
Hello all .
I'm aware that a few people on here are insured via Routen Chaplin .
I got my renewal of £463 for a multi car policy , my 08 Ford Focus and my 1998 S1 Elise .Not bad I thought only gone up £20.00
I informed RC that I'd sold my S1 Elise ( Value 15K ) and had replaced it with a 04 S2 Elise 9 ( Value 15K ) and still had my 08 Focus .
I was then informed my insurance had increased to £1,189.00 .
When I asked why I was informed that it was ' new business ' ie the S2 Elise , that RC now did not insure ' Modern Classics'
Plus that if I wished to pursue the new vastly inflated price RC no longer offered no claims bonuses on modern classics ie the S2 Elise and that the 4 years I'd obtained via RC was now null and void hence the reason for the vast increase ie I was starting a fresh as though I'd never owned a an Elise.

Please also be aware that RC had some how documented my no claims bonus as 4 years on the Focus via the new policy offer when in fact I have and RC acknowledged that they have me documented as having over 20 years NCB.
RC now charge extra for legal cover plus other add on's such as extra costs when changing car details , change of car etc when previously there was a £25 one off payment which you could pay which meant you could make as many changes of car as you wished over the term of the annual cover.

Sadly all the above and more changes seem to have come about now Kim has left RC.
I was contacted again today by a member of the RC group who asked if I wished to take out the new and increased insurance proposal.
I was not rood or disrespectful as the person who rang me was just doing her job but I did inform her that I was disgusted by RC's new approach to extort vast amounts of money from loyal customers for reduced services.

Customers of RC be aware that your insurance premiums are about to go through the roof especially if its new business .

Come back Kim and show the owners of RC how to treat their loyal customers with some respect .
Second Gear
Second Gear
Posts: 221
Joined: 02 Dec 2007

PostPost by: Craven » Fri Aug 21, 2020 7:08 pm

Maybe we are all in for bad news.
I received a letter from RH insurance,
Quote, I am writing to let you know that from the 17th Aug, following a strategic review, the ownership of RH Specialist vehicle insurance will pass from Hiscox to A-Plan Insurance.
Coveted Fifth Gear
Coveted Fifth Gear
Posts: 1120
Joined: 14 Sep 2013
Location: south coast uk

PostPost by: elanfan1 » Fri Aug 21, 2020 7:47 pm

Anyone know where Kim has gone? He’s a member here so maybe we’ll get an update.

Silence is Guildern; Duct Tape is Silver
User avatar
Coveted Fifth Gear
Coveted Fifth Gear
Posts: 2152
Joined: 13 Jan 2004
Location: Cardiff in Welsh Wales

PostPost by: MarkDa » Fri Aug 21, 2020 8:34 pm

I insure with RH and renewed at minimal increase in June.
I too have had the change of ownership letter so I guess I'll be trawling around next year to get a decent price.
The underwriters remain the same so it's just a matter of finding a decent broker.

I know motor insurance is a bit cut throat but I'm amazed that the companies seem incapable of offering competitive year on year quotes.
Surely in the specialist market there's good business available by keeping long term customers - we treasure keep our cars for years so ought to be good risks worth hanging on to?
Coveted Fifth Gear
Coveted Fifth Gear
Posts: 1234
Joined: 15 Apr 2017
Location: Stroud

PostPost by: Concrete-crusher » Fri Aug 21, 2020 9:29 pm

Hi I am also with Routen Chaplin, I have a multi car policyfor my elan and boxster. Which WAS £356, I just added a 3rd car, also an elise, and the increase was around another £240 ish

Not too bad I thought,

Third Gear
Third Gear
Posts: 387
Joined: 09 Jun 2013
Location: UK

PostPost by: MarkDa » Fri Aug 21, 2020 11:21 pm

Boxster? Is that a sort of van? :)
Coveted Fifth Gear
Coveted Fifth Gear
Posts: 1234
Joined: 15 Apr 2017
Location: Stroud

Total Online:

Users browsing this forum: elanner and 5 guests