Is SpyderCars operating?

PostPost by: stugilmour » Fri Apr 17, 2020 3:54 pm

Phoned long distance from Canada today and main number went to voice mail. Are they operating at all? Maybe reduced hours so I have to get up earlier to call? Have emailed a few weeks ago and no reply. Maybe some folks working from home?

Thanks

Stu in Canada
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PostPost by: mark030358 » Fri Apr 17, 2020 4:06 pm

coronavirus lockdown.... perchance.
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PostPost by: pcarew » Fri Apr 17, 2020 4:44 pm

I got an email reply from Spyder just last week!
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PostPost by: benymazz » Fri Apr 17, 2020 4:53 pm

pcarew wrote:I got an email reply from Spyder just last week!


I too got an email reply on Tuesday (April 14).

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PostPost by: stugilmour » Fri Apr 17, 2020 4:55 pm

Thanks guys. I will try emailing again. Stu
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PostPost by: mikealdren » Sat Apr 18, 2020 1:50 pm

I spoke to Sean and Andy a couple of weeks ago. They were closed down for the time being but they were monitoring the phones and Email.

I've tried to contact them this week with no luck!
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PostPost by: Spyder fan » Mon Apr 20, 2020 4:04 pm

I spoke to Sean today, he says they are open again as of today for mail order. They have a reasonable amount of stock, but there has been a run on electric headlamp lift conversions of which they still have a few with more going into production next week.
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PostPost by: stugilmour » Wed Apr 22, 2020 2:15 am

Spyder fan wrote:I spoke to Sean today, he says they are open again as of today for mail order. They have a reasonable amount of stock, but there has been a run on electric headlamp lift conversions of which they still have a few with more going into production next week.


Thanks Spyderfan for the update. I may try phoning tomorrow as email has not worked yet. I was just checking status on a repair item. Not really a rush but trying to plan a garage project while stuck at home.

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PostPost by: alanr » Wed Apr 22, 2020 9:40 am

Yes they are there. Not officially open but trying to do what they can I think they said. I have today spoken with them and ordered a couple of bits and pieces.

Alan.
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PostPost by: Foxie » Wed Apr 22, 2020 1:18 pm

stugilmour wrote:Phoned long distance from Canada today and main number went to voice mail. Are they operating at all? Maybe reduced hours so I have to get up earlier to call? Have emailed a few weeks ago and no reply. Maybe some folks working from home?

Thanks

Stu in Canada


I have orders in place with 3 UK companies at present. When I didn't hear from them within reasonable tme, I phoned them. They all told me they are on hold due to the current situation.

:(
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PostPost by: stugilmour » Wed Apr 29, 2020 12:39 am

Quick update.

Was able to contact Sean on the phone today. He is working from home. I expect if he is on the line with another client your call goes to voicemail. Had a very nice chat with him, so sorry if you were waiting in the queue. :D

My stuff is all repaired and ready for packaging. That will have to wait until they are back in the shop. Looks like I may get a summer project when shipping resumes. Way relieved that I can plan my time.

Thanks to all.

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