Lotus Elan

SUE MILLER

PostPost by: vincereynard » Wed Jan 17, 2018 11:26 am

I have been strident in my condemnation of poor service from various companies. Accept crap and all you get is more.

So it is pleasant to give acknowledgement to someone who understands the term service - Sue Miller.

She goes above and beyond normal business simply to help. Get to know her and she sends stuff out
for next day delivery with an invoice for you to pay directly. Mutual trust.

Please remember she is a one woman band. If you cannot get through it is rare, so just keep trying.

It will be a sad day indeed when she eventually retires.
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PostPost by: JonB » Wed Jan 17, 2018 4:16 pm

Agreed, Sue is the best.
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PostPost by: john.p.clegg » Wed Jan 17, 2018 4:18 pm

+1 the above

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PostPost by: pharriso » Wed Jan 17, 2018 5:31 pm

Phew... thought this was bad news... :D
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PostPost by: vincereynard » Wed Jan 17, 2018 5:44 pm

pharriso wrote:Phew... thought this was bad news... :D


Sorry about that! I tried to put a smilie in the headline but it wouldn't have it.

She still sounded chirpy enough when I spoke to her this morning. I'd ordered 4 thackery washers and they turned up with a compliment slip. A freebie for business we had done. :)

What a star.
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PostPost by: Mazzini » Wed Jan 17, 2018 6:01 pm

+1
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PostPost by: KevJ+2 » Wed Jan 17, 2018 6:18 pm

+1 The Best of them all!
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PostPost by: david.g.chapman » Wed Jan 17, 2018 7:07 pm

I bought a set of NOS valve springs from Sue a few years ago. When I told her I lived in Writtle, Essex, she said " I am coming down that way tomorrow - I can drop them off".

And she did. What service! :D

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PostPost by: John Larkin » Wed Jan 17, 2018 7:28 pm

Sue is a pleasure to deal with!

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PostPost by: MarkDa » Wed Jan 17, 2018 8:28 pm

Absolutely!
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PostPost by: NIGELAN » Wed Jan 17, 2018 9:54 pm

If Sue stops trading I figure I may as well sell my Lotus! :-(
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PostPost by: pereirac » Wed Jan 17, 2018 11:23 pm

Always my first choice for parts... Lovley lady!
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http://www.lotuselan.co.uk
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PostPost by: Europatc » Thu Jan 18, 2018 11:55 am

A truly honest trader. If only we could say that about them all. I just love getting the parts and then sending payment. Who else does that. Long may she invoice the Lotus community
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PostPost by: MarkDa » Thu Jan 18, 2018 12:19 pm

Maybe we shouldn't be making so much noise about her invoicing regime in case those less scrupulous than us take advantage?
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