Re: How hard should Sprint standard suspension be?
Posted: Sun Jan 03, 2016 5:14 pm
elanfan1 wrote:I find Sean pretty straightforward, just send him a photo and your thoughts and give home a ring. I don't think you need ammunition as such he'll be keen to sort it out I'd have thought.
My experience is very different. Long delays when responding, several monthes waiting for order to be filled, and when a problem was encountered regarding ride height because of what I believe to be an incorrect rear spring(s). In the last experience I've emailed Sean and he responded the next day, however when I sent him pictures per his request he ignored me. I take it from his lack of response that he feels there is nothing wrong, and the high ride height is normal. Spyder will never get another order from me, and I'm solving the issue with new springs that I know will work.
Just my experience, I'm sure others feel very different, but I believe you'll find other threads questioning Spyder's ride height with regard to springs. If I had to do it again, I would choose a different supplier,
I wasn't going to respond to this because there are many faithful Spyder fans, and to those people, I'm glad you're happy with there products and service. I think many of there products are first class, but I question some of there suspension products.