Spot The Difference
Posted: Thu Nov 01, 2012 5:44 pm
I decided to repaint the pair of cowls on the steering column so I ordered new Main Beam/Dip and Indicator transfers.
The indicator transfer is fine - what I got was what I had selected.
The Main Beam/Dip transfer I received was not the same as the transfer I picked.
I picked a RHD transfer and got a LHD transfer.
Yesterday I emailed the supplier with appropriate images.
The response was:
"They look the same to me, one is upside down?"
I responded by saying that there is no way that the transfer can be attached to the steering column such that it looks like the transfer shown on your web site.
It's now over 24hours and I haven't heard anything since.
OK the cost is not much - but the "customer service" has certainly put my back up.
I know where not to shop in the futre.
The indicator transfer is fine - what I got was what I had selected.
The Main Beam/Dip transfer I received was not the same as the transfer I picked.
I picked a RHD transfer and got a LHD transfer.
Yesterday I emailed the supplier with appropriate images.
The response was:
"They look the same to me, one is upside down?"
I responded by saying that there is no way that the transfer can be attached to the steering column such that it looks like the transfer shown on your web site.
It's now over 24hours and I haven't heard anything since.
OK the cost is not much - but the "customer service" has certainly put my back up.
I know where not to shop in the futre.