Paul Matty and Option 1
Posted: Thu Jan 03, 2013 1:52 pm
If you read a previous post back in October free-parking-f19/another-trip-t26313.html about a trip to Spain you may recall that the clutch started feeling "funny" about 1000 miles from home and failed, as in wouldn`t disengage, just a few miles from the ferry. Weird, what was it? I`ll tell you.
As I`d also had a minor bump, front dead centre, and the car had never, ever had any damage before, I was eager that Option 1, highly recommended here and elsewhere, do the work. I had the car recovered to Paul Matty so they could do the clutch, service and check the car over and arrange the bodywork repair. Never used `em before but, again, highly recommended here. This was October 5th.
I spoke to Roy, nice chap, I feel I know him well now, and emailed confirmation and was assured they`d keep me well informed. The car should be done in 2 or 3 weeks, that`s good I thought. After a month or so I rang again to see what was happening. Yes the engine and gearbox were out, the bodywork was done. "So another week then Roy?" "make it 2 weeks, I`ll ring you" said Roy. Another 3 weeks and I rang again; "another 2 weeks should see it done" and I reminded Roy that I wanted the car thoroughly checked over, and "what was the clutch problem?" He`d never seen it before and though the clutch plate was hardly worn, one of the springs had broken and fallen out, eventually jamming the release.
After a week a young lady rang to say it needed a suspension bush and a new trunnion and did I know that the headlights, the horn, the indicators, and the temperature gauge didn`t work and did I want them repairing?
I was really disappointed at this point and asked to speak to Roy explaining that as Option 1 had disconnected the electrical items and they`d damaged the rebuilt-a-year-ago temperature gauge I wasn`t expecting to pay extra, we`ll see.
This is getting boring but after more phone calls the car was then promised before Christmas just needing a test drive. Then it was promised yesterday but it still needed a test drive but Roy said he`d ring me yesterday afternoon, you`ve guessed it, I`m still waiting. I reckon they`re too busy fiddling with somebody`s Escort.
Jim
As I`d also had a minor bump, front dead centre, and the car had never, ever had any damage before, I was eager that Option 1, highly recommended here and elsewhere, do the work. I had the car recovered to Paul Matty so they could do the clutch, service and check the car over and arrange the bodywork repair. Never used `em before but, again, highly recommended here. This was October 5th.
I spoke to Roy, nice chap, I feel I know him well now, and emailed confirmation and was assured they`d keep me well informed. The car should be done in 2 or 3 weeks, that`s good I thought. After a month or so I rang again to see what was happening. Yes the engine and gearbox were out, the bodywork was done. "So another week then Roy?" "make it 2 weeks, I`ll ring you" said Roy. Another 3 weeks and I rang again; "another 2 weeks should see it done" and I reminded Roy that I wanted the car thoroughly checked over, and "what was the clutch problem?" He`d never seen it before and though the clutch plate was hardly worn, one of the springs had broken and fallen out, eventually jamming the release.
After a week a young lady rang to say it needed a suspension bush and a new trunnion and did I know that the headlights, the horn, the indicators, and the temperature gauge didn`t work and did I want them repairing?
I was really disappointed at this point and asked to speak to Roy explaining that as Option 1 had disconnected the electrical items and they`d damaged the rebuilt-a-year-ago temperature gauge I wasn`t expecting to pay extra, we`ll see.
This is getting boring but after more phone calls the car was then promised before Christmas just needing a test drive. Then it was promised yesterday but it still needed a test drive but Roy said he`d ring me yesterday afternoon, you`ve guessed it, I`m still waiting. I reckon they`re too busy fiddling with somebody`s Escort.
Jim